Add this to the list of reasons why Blockbuster sucks...
My boyfriend and I decide to rent a movie. He drives us to the nearest Blockbuster. Since we are in New York (well, Queens, specifically) there is no parking readily available. Boyfriend says to me, "I’ll keep circling, you go in and pick a movie."
Sounds like a great plan to me. [Not that it matters much, but the best thing I could find was "School of Rock".]
So, I take selected movie to the counter and realize that Boyfriend is the one with the Blockbuster membership card, not me. No problem, or so I think. I tell the cashier that I don’t have my card, but I can give her my address/phone number, etc. The account is under my boyfriend’s name.
Cashier’s response: "If your name isn’t on his account, I can’t rent the movie to you."
I explain to her that he’s outside circling because there’s no parking. I ask if I could go get his Blockbuster card and then proceed with the rental transaction.
Cashier: No, sorry he has to come in himself.
Me: Okay, he can’t come in because there is no parking available, but what if I go and get his Blockbuster card, his Driver’s License and one of his major credit cards… can I rent the movie then?
Cashier: No, he actually has to come in the store in person.
Me: But he can't find a parking spot, and he can't leave the car because he'll get a ticket. What if you turn around and he waves to you from the car, right outside the store?
Cashier: Um, no, he has to come in himself. It will only take a second.
Me: But he can’t come in because he can’t find a parking spot and if he leaves the car parked illegally, he'll get a ticket. [This neighborhood is a notorious hangout for NYPD ticketing agents.] Is there any way I can rent this movie without my boyfriend walking into this store?
Cashier: No. [blank stare]
Here’s a link to Netflicks . Go, sign-up and let’s put Blockbuster out of business -- or at least scare them into being more customer-satisfaction oriented.
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